Terms of service

Last updated: September 8, 2026

By using Brooklyn Pets and placing an order, you accept these terms in full.

All product images and descriptions are accurate to the best of our knowledge.

All prices are in USD and include applicable taxes. Shipping is calculated at checkout.

An order is accepted upon dispatch confirmation. We reserve the right to refuse or cancel orders.

Our liability is limited to the value of the products purchased.

These terms are governed by the laws of the State of New York, United States.

As part of accountable service, customers should understand that the business name is Brooklyn Pets. Where applicable, the customer contact email is support@BrooklynPets.us. At the same time, the storefront brand name is Brooklyn Pets. Accordingly, the complete physical address, which is also the default return address, is 113 Wyckoff Ave, Brooklyn, NY 11237. In addition, the customer contact telephone number is +1 (718) 552-2081. Store hours are 7 days a week from 9:00 AM to 7:00 PM.